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CONFERENCES// SCHEDULE

Nightclub & Bar Show Conference Program

Conference AttendeeIt’s all about informing you and helping you make better decisions to benefit your on-premise establishment.

We’ve done the research, analysis and interpretation of the changing climate of the nightlife industry, and we’re giving you the tools to take our knowledge and in turn make the right strategic moves to put your venue on a path to success.

Our conference sessions are uniquely customized into 7 tracks filled with an all new line-up of idea-packed classes taught by leading industry experts. Mix and match for a well-rounded, educational experience tailored to your needs.  

Return home with a year’s worth of business advice to implement into your day-to-day operations. 

Nightclub & Bar Show Brochure
 

View the 2015 Nightclub & Bar Show Brochure! Click Here.

 

University of Nevada Las VegasJohnson & Wales UniversityOur 2015 Conference Program has been approved for continuing education credits through University of Nevada Las Vegas and Johnson & Wales University! For more infromation Click Here


Click each conference track icon below to view 2015 sessions.
Check back regularly for updates!  Conference Program subject to change without notice. 

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Top 30 Tips
Bartending & Mixology
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Operations & Mgmt
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30
Mon
March 30, 2015
9:30am - 5:00pm
9:30am
9:30 am-
3:00 pm
National Host Security Certification Program
Robert Smith, CEO - Nightclub Security Consultants
This Security Workshop is being presented in two parts.  Part 1 will be completed Online before the 2015 Nightclub & Bar Show and Part 2 will be completed at the show on Monday, March 30 from 930...
National Host Security Certification Program
9:30 am - 3:00 pm
SPEAKER:
Robert Smith

CEO
Nightclub Security Consultants
Description:
This Security Workshop is being presented in two parts.  Part 1 will be completed Online before the 2015 Nightclub & Bar Show and Part 2 will be completed at the show on Monday, March 30 from 930am to 3pm. This Workshop is a  National Host Security Certification Program  and if you’re from California, this is the new mandated  California Licensing Training (PSO) for all California In House Security Guards or “Bouncers”.  We will be presenting this Certification and Licensing program using our Hybrid Training format that will combine 12-hours of pre-show Online Training and our interactive 5-hour In Person Training at the 2015 Nightclub & Bar Show. This workshop is an absolute must for all owners, managers and of course, every bar or club security host.  This is t...
9:30am
9:30 am-
12:30 pm
Pro Workshop: Promoting Your Bar: Proven Social Media & Online Marketing Tactics
Tammie Carlisle, Director of Business Development - Milestone Internet Marketing
Workshop
It’s undeniable that customers are glued to social media and their cell phones.  So how can you, a bar or nightclub owner, impact your audiences’ buying behavior? In this workshop, we will fo...
Pro Workshop: Promoting Your Bar: Proven Social Media & Online Marketing Tactics
9:30 am - 12:30 pm
SPEAKER:
Tammie Carlisle

Director of Business Development
Milestone Internet Marketing
Description:
It’s undeniable that customers are glued to social media and their cell phones.  So how can you, a bar or nightclub owner, impact your audiences’ buying behavior? In this workshop, we will focus on how to manage the most important channels in the industry to tap into the social experience. Presented with real life case studies, by Tammie Carlisle, a 15 year hospitality industry veteran, this program will review some of the most successful and proven tactics for engaging your customers where they spend time and changing their behavior. We’ll also discuss how to understand the customer journey that leads business to your front door. Carlisle's workshops are noted for her ability to deliver subject matters in an engaging style and provide simple techniques based on real life e...
9:30 am-
12:30 pm
Pro Workshop: Avoid Failure: Implement Proven Customer Service Delivery Strategies
Brian Warrener, Hospitality Professor - Johnson & Wales University
Workshop
Mistakes are expensive.  Refunds and comps are just the beginning. Lost customers and the erosion of your reputation are much worse. The best customer service organizations shoot for 100% guest ...
Pro Workshop: Avoid Failure: Implement Proven Customer Service Delivery Strategies
9:30 am - 12:30 pm
SPEAKER:
Brian Warrener

Hospitality Professor
Johnson & Wales University
Description:
Mistakes are expensive.  Refunds and comps are just the beginning. Lost customers and the erosion of your reputation are much worse. The best customer service organizations shoot for 100% guest satisfaction and 0% defaults. They are the best because their culture, systems and employees are exceptional enough to allow them to approach these lofty goals. Yet they spend millions of dollars and countless hours fixing customer service failures. They know they won't be perfect and understand the importance of Service Recovery. You should too! In this session, Professor Brian Warrener will examine customer service delivery and the fine art of service recovery, drawing upon the latest scholarship and theory, and examples from organizations that do it best. Warrener will provide attendees wit...
9:30 am-
12:30 pm
Beginner Workshop: Make Your Dream a Reality: Beginner's Guide to Opening a Bar
Chris Lenahan, Author/Consultant - OpeningABar.com
Dan Lenzen, Co-Owner - Venture Hospitality & Real Estate
Jeff Plew, Co-Owner/Operator - Venture Hospitality & Real Estate
Workshop
As increasing numbers of consumers want to dine out, the number of bars and restaurants has skyrocketed from 155,000 about 40 years ago to nearly 960,000 today. But, there’s still room in the ma...
Beginner Workshop: Make Your Dream a Reality: Beginner's Guide to Opening a Bar
9:30 am - 12:30 pm
SPEAKER:
Chris Lenahan

Author/Consultant
OpeningABar.com
Dan Lenzen

Co-Owner
Venture Hospitality & Real Estate
Jeff Plew

Co-Owner/Operator
Venture Hospitality & Real Estate
Description:
As increasing numbers of consumers want to dine out, the number of bars and restaurants has skyrocketed from 155,000 about 40 years ago to nearly 960,000 today. But, there’s still room in the market to make your dream of owning a bar, nightclub or restaurant a reality. Perfect for individuals who are in the process of opening, looking to open or expanding to more locations. We’ve compiled a thorough, but easy-to-digest guide to start your own business that will help you work towards real life plans for future money making. Everything from blue prints to bar design for fast cash, flow patterns to budgeting best practices and financial planning to create realistic business plans. This seminar will also include: Industry update of trends and what’s working in the industry ...
9:30 am-
12:30 pm
Pro Workshop: Creating a High-Volume Fresh Cocktail Program with Maximum Impact
Brittany Chardin, Southeast Regional VP - United States Bartenders' Guild
Jonathan Pogash, Northeast Regional VP - United States Bartenders' Guild
David Nepove, National President - United States Bartenders' Guild
Reza Esmaili, Northwest Regional Vice President - United States Bartenders' Guild & Founder - Ananas Consulting
Workshop
The past decade has brought about big innovation behind the bar, mostly lead by the handcrafted and high-quality mixology movement. And since this standard has been set, consumers’ expectations ...
Pro Workshop: Creating a High-Volume Fresh Cocktail Program with Maximum Impact
9:30 am - 12:30 pm
SPEAKER:
Brittany Chardin

Southeast Regional VP
United States Bartenders' Guild
Jonathan Pogash

Northeast Regional VP
United States Bartenders' Guild
David Nepove

National President
United States Bartenders' Guild
Reza Esmaili

Northwest Regional Vice President
United States Bartenders' Guild & Founder - Ananas Consulting
Description:
The past decade has brought about big innovation behind the bar, mostly lead by the handcrafted and high-quality mixology movement. And since this standard has been set, consumers’ expectations have been raised. Only so many craft cocktails can be made in an hour; therefore, controls and systems need to be put in place in order to incorporate fresh house-made quality ingredients into a high-volume venue. In this session members of the USBG will ease operators’ worries and explain how to best execute a fresh program in a manner that makes sense to both the operator and the guest. Attendees will leave understanding the nuts and bolts of applying a fresh beverage plan to have the greatest impact on their bar, nightclub or restaurant. The USBG will touch upon the following subject...
9:30 am-
12:30 pm
Pro Workshop: Layers of Loyalty: Create Raving Regulars Who Return Soon and Often
Tim Kirkland, CEO - Renegade Hospitality Group
Workshop
In these highly competitive times, it is more important than ever not only to attract new customers, but to hold on to customers and drive loyalty and frequency among those you already possess. Wh...
Pro Workshop: Layers of Loyalty: Create Raving Regulars Who Return Soon and Often
9:30 am - 12:30 pm
SPEAKER:
Tim Kirkland

CEO
Renegade Hospitality Group
Description:
In these highly competitive times, it is more important than ever not only to attract new customers, but to hold on to customers and drive loyalty and frequency among those you already possess. While first time, or “trial” visits can be driven by anything from advertising to location, there are certain effective, tested tools and tactics that can be used to encourage guests to come back soon and often to your bar, nightclub or restaurant.  In this idea-packed session, best-selling author Tim Kirkland will share dozens of impactful suggestions on how to drive brand affinity and guest frequency including: Empower consumers to express themselves through their connection to your brand Establish an open two-way dialogue with consumers through branded social networking ...
9:30 am-
12:30 pm
Pro Workshop: Calculating and Controlling Your Most Important Numbers
David Scott Peters, President - TheRestaurantExpert.com
Workshop
Operating a hospitality venue has not changed much fundamentally in the past 50 years, but running a profitable one has. In this presentation David Scott Peters, restaurant expert, will show you ...
Pro Workshop: Calculating and Controlling Your Most Important Numbers
9:30 am - 12:30 pm
SPEAKER:
David Scott Peters

President
TheRestaurantExpert.com
Description:
Operating a hospitality venue has not changed much fundamentally in the past 50 years, but running a profitable one has. In this presentation David Scott Peters, restaurant expert, will show you how to manage and control three of your biggest expenses in your venue: food and labor costs. This information-packed session will cover how to look deeper into these costs to take back control of your checking account and improve the bottom line to become a more profitable restaurant. Following the systems he teaches, you will be able to: Make more money with the menu you currently have Turn the product on your shelves into cash in the bank Find your restaurant’s true costs by category and then lower them Cost out your recipes so that you make money on every menu item ...
10:00am
10:00 am-
10:50 am
30 Top Tips, Trends & Trivia to Boost Your Wine IQ
Maia Gosselin, Owner & Managing Editor - Sip Wine Education, Massachusetts Beverage Business
Breakout Session
Never before has wine been more popular than it is today. From Portuguese Vinho Verdes to Spanish Riojas to French Crémants, diverse and dynamic wines are increasingly appearing on menus across ...
30 Top Tips, Trends & Trivia to Boost Your Wine IQ
Top 30 Tips
10:00 am - 10:50 am
SPEAKER:
Maia Gosselin

Owner & Managing Editor
Sip Wine Education, Massachusetts Beverage Business
Description:
Never before has wine been more popular than it is today. From Portuguese Vinho Verdes to Spanish Riojas to French Crémants, diverse and dynamic wines are increasingly appearing on menus across the country. But what good is having a fantastic list if your staff won’t showcase it? If your staff is lacking in wine mojo they will always stick to selling safe wines. The more confidence and fun your staff has with wine, the more enthusiastic they will be to sell it. This seminar will cover a broad range of topics including popular wine regions of the world, today’s hot trends, and more.
10:00 am-
10:50 am
The Twelve Essential Cocktails
Armando Rosario, Director of Mixology - Southern Wine & Spirits
Livio Lauro, Sr. Director of Sales - Resort Spirits - Southern Wine & Spirits
Breakout Session
Join Livio Lauro and Armando Rosario as they demonstrate and prepare the 12 most essential cocktails that every bartender, aspiring bartender and cocktail enthusiast must know.  With the knowledg...
The Twelve Essential Cocktails
Bartending & Mixology
10:00 am - 10:50 am
SPEAKER:
Armando Rosario

Director of Mixology
Southern Wine & Spirits
Livio Lauro

Sr. Director of Sales - Resort Spirits
Southern Wine & Spirits
Description:
Join Livio Lauro and Armando Rosario as they demonstrate and prepare the 12 most essential cocktails that every bartender, aspiring bartender and cocktail enthusiast must know.  With the knowledge and techniques gained from their combined 50 years of expertise in the beverage industry, you will be able to please every customer’s palate. With simple substitutions, these concoctions can transform into thousands of classic cocktails and bar favorites, which will give you the foundation to unleash your cocktail charisma!
10:00 am-
10:50 am
Preparing For Your Summer Promotions
Scott Mcinerney, Director of Customer Development - West Coast Gaming VIP
Anup Patel, VIP Services Manager - SBE Entertainment
Tim Pratt, General Manager - Red Square Restaurant & Lounge
Breakout Session
As the summer months approach, it's the perfect time for bar and club owners to reevaluate their offerings, refreshing their products and promotions. Patrons want to embrace all things hot and exc...
Preparing For Your Summer Promotions
Promotions & Marketing
10:00 am - 10:50 am
SPEAKER:
Scott Mcinerney
Panelist
Director of Customer Development
West Coast Gaming VIP
Anup Patel
Panelist
VIP Services Manager
SBE Entertainment
Tim Pratt
Moderator
General Manager
Red Square Restaurant & Lounge
Description:
As the summer months approach, it's the perfect time for bar and club owners to reevaluate their offerings, refreshing their products and promotions. Patrons want to embrace all things hot and exciting during the summer months and are more willing to open their wallets for occasional indulgences. This session will spark promotional ideas and prepare owners and operators to capture these additional dollars.
10:00 am-
10:50 am
How to Use Video (and Other Things That Move) in Social
Nancy Shenker, Founder/CEO - theONswitch
Breakout Session
The average human attention span is 8 seconds! How do you use those precious moments on your website, social sites, and other media outlets to really wow potential guests and keep them coming back...
How to Use Video (and Other Things That Move) in Social
Social Media
10:00 am - 10:50 am
SPEAKER:
Nancy Shenker

Founder/CEO
theONswitch
Description:
The average human attention span is 8 seconds! How do you use those precious moments on your website, social sites, and other media outlets to really wow potential guests and keep them coming back? This fun, interactive session is packed with facts, examples, and practical ideas on how you can incorporate video and “moving marketing” into your promotions. You’ll learn the basics of traditional video, find out what other bars and clubs are doing, and learn how to virally spread your videos and more.
10:00 am-
10:50 am
Maximizing Revenue Through Strategic Use of Technology
Bob Cooney, Chief Operating Officer - Buzztime
Gary Huether, Founder - Arooga's Grille House & Sports Bar
LaShawn James, Director of Product Management - Buzztime
Breakout Session
Venues big and small across the country are employing and benefiting from the latest technology in the hospitality industry. From improving operational efficiencies (such as table-side ordering, m...
Maximizing Revenue Through Strategic Use of Technology
Operations & Mgmt
10:00 am - 10:50 am
SPEAKER:
Bob Cooney

Chief Operating Officer
Buzztime
Gary Huether

Founder
Arooga's Grille House & Sports Bar
LaShawn James

Director of Product Management
Buzztime
Description:
Venues big and small across the country are employing and benefiting from the latest technology in the hospitality industry. From improving operational efficiencies (such as table-side ordering, menuing and payment), to brand-enhancing experiential entertainment (such as interactive games, casinos and live events), technology is here to stay. Cooney and Huether will uncover technology tools that increase your profits and produce meaningful results.
10:00 am-
10:50 am
The Return of Fusion: Hybrids, Mashups, and Stuffed Foods
Suzy Badaracco, President - Culinary Tides Inc.
Breakout Session
The trend of hybrids, mashups, and stuffed foods is the return to experimenting by consumers and signals a critical tipping point to move back towards economic recovery.  Fusion reappeared first ...
The Return of Fusion: Hybrids, Mashups, and Stuffed Foods
Beer, Food & Wine
10:00 am - 10:50 am
SPEAKER:
Suzy Badaracco

President
Culinary Tides Inc.
Description:
The trend of hybrids, mashups, and stuffed foods is the return to experimenting by consumers and signals a critical tipping point to move back towards economic recovery.  Fusion reappeared first as comfort fusion in the bakery segment but is moving swiftly to other food segments through experimentation with more exotic, global, and playful food trends.  This session will provide information on the direction companies should take and gap analysis to reveal white space for industry innovation. 
10:00 am-
10:50 am
The Audio & Visual Experience
Neil Kull, Co-Founder/Designer - Ronin Design Studio
Matty Olsen, Owner - TKO
Breakout Session
Creating the perfect nightlife experience is more than just great drinks and hospitality; you need the right ambiance! This panel of audio and visual experts will leave attendees with proven tacti...
The Audio & Visual Experience
Customer Experience & Liability
10:00 am - 10:50 am
SPEAKER:
Neil Kull
Moderator
Co-Founder/Designer
Ronin Design Studio
Matty Olsen
Panelist
Owner
TKO
Description:
Creating the perfect nightlife experience is more than just great drinks and hospitality; you need the right ambiance! This panel of audio and visual experts will leave attendees with proven tactics to create that wow effect for customers. Learn about new technology available to operators in order to increase energy and create the perfect nightlife experience for your guests.
11:00am
11:00 am-
12:00 pm
30 Tips from the Bar Rescue Experts
Thomas Greco, Owner - Greco Holdings, Inc
Phil Wills, Partner - The Spirits in Motion - Beverage Solutions
Mia Mastroianni, Bar Rescue Expert & Cocktail Engineer - Soho House
Nick Liberato, Bar Rescue Expert & Executive Chef - The Venice Whaler
Bar Rescue Recommended Session
Spike TV’s hit reality show Bar Rescue completely turns around failing bars by giving them the training and industry knowledge they need to succeed. Where does this training and knowledge come...
View More
30 Tips from the Bar Rescue Experts
11:00 am - 12:00 pm
SPEAKER:
Thomas Greco
Moderator
Owner
Greco Holdings, Inc
Phil Wills
Panelist
Partner
The Spirits in Motion - Beverage Solutions
Mia Mastroianni
Panelist
Bar Rescue Expert & Cocktail Engineer
Soho House
Nick Liberato
Panelist
Bar Rescue Expert & Executive Chef
The Venice Whaler
Description:
Spike TV’s hit reality show Bar Rescue completely turns around failing bars by giving them the training and industry knowledge they need to succeed. Where does this training and knowledge come from? That’s right, the Bar Rescue experts! Join this panel of esteemed industry professionals and learn all the mixology, operations and hospitality secrets that helped the rescued owners keep their business alive and thriving.
1:00pm
1:00 pm-
5:00 pm
XS Bootcamp
XS Nightclub at Encore // XS Bootcamp
Step into a world of XS - ranked the No. 1 nightclub in the country. Nightclub & Bar presents the first and only bootcamp of its kind! Learn the secrets and insider training that makes XS t...
XS Bootcamp
XS Nightclub at Encore
1:00 pm - 5:00 pm
Description:
Step into a world of XS - ranked the No. 1 nightclub in the country. Nightclub & Bar presents the first and only bootcamp of its kind! Learn the secrets and insider training that makes XS the most successful and profitable nightclub. From sequence of service and floor operations to beverage and bar management strategies, this half day intensive educational experience will provide you invaluable information as well as answers to your questions. XS recently underwent an approximate $10 Million production redesign featuring cutting-edge technology and top-of-the-line production elements. “Even as one of the most successful nightclubs in the world, we are always looking to raise the bar whether it is with the DJs we bring in or the visual experience we provide,” Jesse Waits...
1:15pm
1:15 pm-
2:00 pm
From Bartending to Developing a $585,000,000 Restaurant Chain
Steele Platt, Founder - Yard House
Keynote
而在1994年宣布破产后,在当地的亨廷顿海滩酒吧调酒,一个年轻的冒险者命名斯蒂尔普拉特写了一份商业计划书的新餐厅,客人提供一个轻松的氛...
From Bartending to Developing a $585,000,000 Restaurant Chain
1:15 pm - 2:00 pm
SPEAKER:
Steele Platt

Founder
Yard House
Description:
而在1994年宣布破产后,在当地的亨廷顿海滩酒吧调酒,一个年轻的冒险者命名斯蒂尔普拉特写了一份商业计划书的新餐厅,客人提供一个轻松的氛围,经典的摇滚乐和一个广阔的选择上自来水酿造的。 从超过50个名字记在一张餐巾纸上的列表选择,第一家院子敞开了大门,在美国加州长滩于1996年十二月账户普拉特的聪明的金融谈判。 wholesale jerseys china wholesale nfl jerseys china 到2012年,该品牌增长到46店达登餐厅购买前的理念为5.85亿美元使得购买有史以来支付的私人连锁餐厅的最高价格之一。 普拉特的故事白手起家的,助长了奉献和辛勤工作将授权与会者通过看他们的视野。
2:00pm
2:00 pm-
4:00 pm
Back of House Tour - Drai's Nightclub, Dayclub & After Hours
Drai's Nightclub at The Cromwell // Back of House Tour
Exclusive opportunity to get behind the scenes at some of Vegas' most acclaimed venues. Tour the facilities with an executive team member, and get expert insight into all facets of running a high...
Back of House Tour - Drai's Nightclub, Dayclub & After Hours
Drai's Nightclub at The Cromwell
2:00 pm - 4:00 pm
Description:
Exclusive opportunity to get behind the scenes at some of Vegas' most acclaimed venues. Tour the facilities with an executive team member, and get expert insight into all facets of running a high-volume venue.  Transportation is provided, tour departs from Las Vegas Convention Center.  The BOH Tours are one of our most popular events at Nightclub & Bar.  There are waiting lists every year to attend so be sure to grab your ticket today! Tour to Include: Front Door Operations and VIP Entrances Security Systems Back Service Bars DJ, Lighting and Sound Equipment Staffing and Capacity Storage Units and Ordering Systems Day-to-Day Operations and Maintenance Marketing and Promotions Tactics And So Much More!   Special Demonstration ...
2:00 pm-
4:00 pm
Back of House Tour - Marquee Nightclub & Dayclub
Marquee at The Cosmopolitan // Back of House Tour
Exclusive opportunity to get behind the scenes at some of Vegas' most acclaimed venues. Tour the facilities by an executive team member, and get expert insight into all facets of running a high-v...
Back of House Tour - Marquee Nightclub & Dayclub
Marquee at The Cosmopolitan
2:00 pm - 4:00 pm
Description:
Exclusive opportunity to get behind the scenes at some of Vegas' most acclaimed venues. Tour the facilities by an executive team member, and get expert insight into all facets of running a high-volume venue.  Transportation is provided, tour departs from Las Vegas Convention Center.  The BOH Tours are one of our most popular events at Nightclub & Bar.  There are waiting lists every year to attend so be sure to grab your ticket today! Tour to Include: Front Door Operations and VIP Entrances Security Systems Back Service Bars DJ, Lighting and Sound Equipment Staffing and Capacity Storage Units and Ordering Systems Day-to-Day Operations and Maintenance Marketing and Promotions Tactics And So Much More!   Special Demonstration ...
2:10pm
2:10 pm-
3:00 pm
30 Reasons Why Bars Fail
Tobin Ellis, Principal - BarMagic
Breakout Session
A bar consultant for 17 years, Tobin Ellis has built, opened, renovated, retooled, and fixed bars from South Africa to Honolulu and all over the United States. In this exciting session he’ll exp...
30 Reasons Why Bars Fail
Top 30 Tips
2:10 pm - 3:00 pm
SPEAKER:
Tobin Ellis

Principal
BarMagic
Description:
A bar consultant for 17 years, Tobin Ellis has built, opened, renovated, retooled, and fixed bars from South Africa to Honolulu and all over the United States. In this exciting session he’ll explain what bars that fail have in common and the specific measures to take that can prevent failure, as well as best practices and actual case studies from highly successful operators.
2:10 pm-
3:00 pm
Enhance Cocktails with the Proper Technique
Jeffrey Morgenthaler, Bar Manager & Author - Clyde Commons/Pepe Le Moko & The Bar Book: Elements of Cocktail Technique
Breakout Session
Proper cocktail technique is a piece that is missing so frequently in modern cocktail bars. From juicing, garnishing, carbonating and more, bartending can be broken down into essential techniques ...
Enhance Cocktails with the Proper Technique
Bartending & Mixology
2:10 pm - 3:00 pm
SPEAKER:
Jeffrey Morgenthaler

Bar Manager & Author
Clyde Commons/Pepe Le Moko & The Bar Book: Elements of Cocktail Technique
Description:
Proper cocktail technique is a piece that is missing so frequently in modern cocktail bars. From juicing, garnishing, carbonating and more, bartending can be broken down into essential techniques which can be combined to build the best cocktails.   Attendees will walk away with a better understanding of the cocktail creation process and how to implement these tactics into their beverage program in order to maximize profits.
2:10 pm-
3:00 pm
Promotions to Fill Empty Seats on Weeknights
Barry Gutin, Principal/Co-Founder - GuestCounts Hospitality
Tom Jannarone, Owner - Law Office of Thomas Jannarone
Freddie Wyatt, President/CEO - Jamestown Entertainment
Thomas Greco, Owner - Greco Holdings, Inc
Breakout Session
Weekends are easy, but it takes something special to pack your establishment on one or more off nights each week. Creating excitement by way of promotions can be the difference between making mone...
Promotions to Fill Empty Seats on Weeknights
Promotions & Marketing
2:10 pm - 3:00 pm
SPEAKER:
Barry Gutin
Moderator
Principal/Co-Founder
GuestCounts Hospitality
Tom Jannarone
Panelist
Owner
Law Office of Thomas Jannarone
Freddie Wyatt
Panelist
President/CEO
Jamestown Entertainment
Thomas Greco
Panelist
Owner
Greco Holdings, Inc
Description:
Weekends are easy, but it takes something special to pack your establishment on one or more off nights each week. Creating excitement by way of promotions can be the difference between making money and losing money. Learn the marketing techniques it takes to fill your bar or nightclub on weeknights from leading industry experts.
2:10 pm-
3:00 pm
Food Focused Posts: A Marketing Game-Changer
Chef Apple- Elgatha, Food Consultant
Breakout Session
In the social media world "foodies" are a powerful force.  So why not build something that even the most hard-core social media junkies will drool over. Learn to craft your voice online and be ab...
Food Focused Posts: A Marketing Game-Changer
Social Media
2:10 pm - 3:00 pm
SPEAKER:
Chef Apple- Elgatha

Food Consultant
Description:
In the social media world "foodies" are a powerful force.  So why not build something that even the most hard-core social media junkies will drool over. Learn to craft your voice online and be able to sum up your food identity in one sentence. Chef Apple-Elgatha will teach social media tactics and tools such as filters, hashtags and more in order to get the foodies through your door!
2:10 pm-
3:00 pm
Retain Super Stars to Boost Sales
Bob Brown, President - Bob Brown Service Solutions
Breakout Session
Great performance hinges on great coaching. Yet, too often managers are untrained in the techniques and tactics needed to build accomplished players. Great coaching honors and maximizes the unique...
Retain Super Stars to Boost Sales
Operations & Mgmt
2:10 pm - 3:00 pm
SPEAKER:
Bob Brown

President
Bob Brown Service Solutions
Description:
Great performance hinges on great coaching. Yet, too often managers are untrained in the techniques and tactics needed to build accomplished players. Great coaching honors and maximizes the unique talents of your people. Attendees will be able to identify how to establish credibility, lower your stress and power up your team's performance.  In this fast moving, power-packed interactive session you’ll learn the same techniques Brown uses to help such service icons as Disney, Nordstrom, Ritz Carlton and Caesars Entertainment.  You'll learn how to set the stage for success.
2:10 pm-
3:00 pm
Pouring Picture-Perfect Beer with Draft Systems
Matt Meadows, Director of Field Quality - New Belgium Brewing Company
Ernie Jimenez, Learning Instructor - MillerCoors
Rob Gerrity, Trade Quality Manager - Sierra Nevada Brewing Company
Breakout Session
With the rise of specialty and craft brands, the sampling opportunity provided by draught beer is more important than ever. With draught beer becoming more popular than it has been in decades, and...
Pouring Picture-Perfect Beer with Draft Systems
Beer, Food & Wine
2:10 pm - 3:00 pm
SPEAKER:
Matt Meadows

Director of Field Quality
New Belgium Brewing Company
Ernie Jimenez

Learning Instructor
MillerCoors
Rob Gerrity

Trade Quality Manager
Sierra Nevada Brewing Company
Description:
With the rise of specialty and craft brands, the sampling opportunity provided by draught beer is more important than ever. With draught beer becoming more popular than it has been in decades, and consumer awareness at an all-time high, a greater focus is being put on draught beer quality – quality being the key word. This seminar will discuss how this draft beer quality guide can help educate owners on draught beer system best-practices as well as how owners can maximize profits through their draught beer system.
2:10 pm-
3:00 pm
Protect Yourself Against Dram Shop Issues
Randy Durnal, CEO - Alcohol Management Services, Inc.
Lauren Tyson, CEO/Founder - Liquor License Advisor
Breakout Session
Owning a nightclub or bar is a dream for many. But when over-service, sales to minors, or violence occurs a lawsuit is a real threat—even if you’re not in a “dram shop” state. One mistake ...
Protect Yourself Against Dram Shop Issues
Customer Experience & Liability
2:10 pm - 3:00 pm
SPEAKER:
Randy Durnal

CEO
Alcohol Management Services, Inc.
Lauren Tyson

CEO/Founder
Liquor License Advisor
Description:
Owning a nightclub or bar is a dream for many. But when over-service, sales to minors, or violence occurs a lawsuit is a real threat—even if you’re not in a “dram shop” state. One mistake is all it takes. Providing useful information and tips for safeguarding your venues, Durnal and Tyson will share how you can be sued, and how attorneys pursue and defend a liquor license in court. You’ll learn proven methods to prevent and mitigate lawsuits. 
3:10pm
3:10 pm-
4:00 pm
30 Secrets to Grow Bar Revenue
Kelley Jones, Principal - Trust3 Hospitality & Kelley Jones Hospitality
Breakout Session
Every business sustains itself through growing the top line. In bars and restaurants most operators spend more time reducing expenses instead of increasing sales. This detail oriented session will...
30 Secrets to Grow Bar Revenue
Top 30 Tips
3:10 pm - 4:00 pm
SPEAKER:
Kelley Jones

Principal
Trust3 Hospitality & Kelley Jones Hospitality
Description:
Every business sustains itself through growing the top line. In bars and restaurants most operators spend more time reducing expenses instead of increasing sales. This detail oriented session will give concise examples of how to market your business both internally and externally and provide specific tactics to increase sales at your bar.
3:10 pm-
4:00 pm
The New Science of Old Whiskey
Philip Raimondo, National Account Manager - Beam Suntory
Breakout Session
Mark Twain once said, “Too much of anything is bad, but too much of good whiskey is barely enough.” Opinions may vary; however, this still reigns true behind the bar. In this palpable session,...
The New Science of Old Whiskey
Bartending & Mixology
3:10 pm - 4:00 pm
SPEAKER:
Philip Raimondo

National Account Manager
Beam Suntory
Description:
Mark Twain once said, “Too much of anything is bad, but too much of good whiskey is barely enough.” Opinions may vary; however, this still reigns true behind the bar. In this palpable session, Raimondo will touch upon the history of the spirit, the different styles of whiskey and how to successfully utilize it at your venue.
3:10 pm-
4:00 pm
Generation Y Not! Promoting to Millennials
Matthew Large, CEO - Glistrr
Breakout Session
The future of the bar and nightclub industry is in the hands of our youth and in order to succeed with this demographic, you must understand the evolution of marketing for this new wave of young g...
Generation Y Not! Promoting to Millennials
Promotions & Marketing
3:10 pm - 4:00 pm
SPEAKER:
Matthew Large

CEO
Glistrr
Description:
The future of the bar and nightclub industry is in the hands of our youth and in order to succeed with this demographic, you must understand the evolution of marketing for this new wave of young guests. Matthew Large will provide in-depth insight into the communication needs and wants of today’s Millennials.  Attendees will walk away understanding the development and execution of communication strategies, hosting events, and content creation targeted at this dynamic group of customers.
3:10 pm-
4:00 pm
Pack the House with Email Marketing & Social Media
Ron Cates, Director of Digital Marketing Education - Constant Contact
Bar Rescue Recommended Session
You don’t need to spend a ton of dough on marketing to attract the type of clientele that aligns with your restaurant, bar, or nightclub’s image. Instead you need some simple but effective bes...
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Pack the House with Email Marketing & Social Media
Social Media
3:10 pm - 4:00 pm
SPEAKER:
Ron Cates

Director of Digital Marketing Education
Constant Contact
Description:
You don’t need to spend a ton of dough on marketing to attract the type of clientele that aligns with your restaurant, bar, or nightclub’s image. Instead you need some simple but effective best practices that leverage email and social media marketing to engage your most loyal customers. Tips on how to make email newsletters and announcements more successful, how to develop content that makes an impact, and how to extend your engagement and reach with social media will be discussed.
3:10 pm-
4:00 pm
Inventory is Overrated
William Fanning, Founder - The Shift Drink and The Bar & Restaurant Exchange
Breakout Session
Inventory is one of the most common administrative activities in the service industry today, yet it is completely misused by the vast majority of venues. ​Learn the primary misconceptions rega...
Inventory is Overrated
Operations & Mgmt
3:10 pm - 4:00 pm
SPEAKER:
William Fanning

Founder
The Shift Drink and The Bar & Restaurant Exchange
Description:
Inventory is one of the most common administrative activities in the service industry today, yet it is completely misused by the vast majority of venues. ​Learn the primary misconceptions regarding the inventory process and how, in many operations, it can actually hurt your bottom line.
3:10 pm-
4:00 pm
Enhance Your Menu with Food & Beer Pairings
Vito Racanelli, Executive Chef - The Budweiser Taste St. Louis
George Reisch, Brewmaster & Director of Brewmaster Outreach - Anheuser-Busch
Breakout Session
Chef Vito Racanelli will share his love and passion for creating gourmet food and pairing it with well-crafted beer. He will be accompanied by his good friend and Anheuser-Busch Brewmaster Georg...
Enhance Your Menu with Food & Beer Pairings
Beer, Food & Wine
3:10 pm - 4:00 pm
SPEAKER:
Vito Racanelli

Executive Chef
The Budweiser Taste St. Louis
George Reisch

Brewmaster & Director of Brewmaster Outreach
Anheuser-Busch
Description:
Chef Vito Racanelli will share his love and passion for creating gourmet food and pairing it with well-crafted beer. He will be accompanied by his good friend and Anheuser-Busch Brewmaster George Reisch. Together they will discuss the importance of beer in the food world, how it fits on your menu and the place it has in your establishment. Chef Vito will describe the transformation of his restaurant business from “wine centered” to “beer centered” resulting in greater profitability.
3:10 pm-
4:00 pm
Can’t Afford Big Budget DJs? Entertainment Management Strategies
Daniel Nelson, Adjunct Professor - College of Southern Nevada
Breakout Session
Where do I find the affordable entertainment I need? What are the roles of artist, agent, manager, and buyer/venue manager in the nightlife entertainment industry?  In this session attendees will...
Can’t Afford Big Budget DJs? Entertainment Management Strategies
Customer Experience & Liability
3:10 pm - 4:00 pm
SPEAKER:
Daniel Nelson

Adjunct Professor
College of Southern Nevada
Description:
Where do I find the affordable entertainment I need? What are the roles of artist, agent, manager, and buyer/venue manager in the nightlife entertainment industry?  In this session attendees will discover standards and practices in regards to the booking and management of professional commercial talent.  Learn what is negotiable, what strategies will help you save money and discuss contracting, booking, scheduling, and marketing.
4:10pm
4:10 pm-
5:00 pm
30 New & Emerging Beverage Alcohol Segments
Jeff Cioletti, Editor in Chief - Beverage World
Breakout Session
It’s no overstatement to say that the beverage alcohol market is a series of simultaneous mini-revolutions completely changing the way we think and drink. Among the highlights are mead, cider, s...
30 New & Emerging Beverage Alcohol Segments
Top 30 Tips
4:10 pm - 5:00 pm
SPEAKER:
Jeff Cioletti

Editor in Chief
Beverage World
Description:
It’s no overstatement to say that the beverage alcohol market is a series of simultaneous mini-revolutions completely changing the way we think and drink. Among the highlights are mead, cider, sake and more. In commemoration of the 30th anniversary of the Nightclub & Bar Show, Jeff Cioletti, author of the upcoming book The Year of Drinking Adventurously , details 30 emerging trends and products that will define the beverage alcohol market. This can’t miss session will outline the information needed to advance your business throughout 2015.
4:10 pm-
5:00 pm
Mastering Cocktail Production & Presentation
Charlotte Voisey, Portfolio Ambassador - William Grant & Sons
Breakout Session
America’s top cocktail bars have really pulled out all the stops when it comes to cocktail menus.  But how much is too much?  And can one size fit all? In this comprehensive session we’ll lo...
Mastering Cocktail Production & Presentation
Bartending & Mixology
4:10 pm - 5:00 pm
SPEAKER:
Charlotte Voisey

Portfolio Ambassador
William Grant & Sons
Description:
America’s top cocktail bars have really pulled out all the stops when it comes to cocktail menus.  But how much is too much?  And can one size fit all? In this comprehensive session we’ll look at what a cocktail menu should be doing for your bar, how to organize your menu on the back end for profit and on the front line to engage guests. As seen on Food Network’s Iron Chef America, Charlotte Voisey, an award winning mixologist, has managed bars and consulted on cocktail menus around the world.
4:10 pm-
5:00 pm
Increase Business with Targeted Marketing
Amy Van Hook, President/Founder - AVH Solutions
Breakout Session
Nightclub and bar owners must have the ability to market directly to their clients in a way that will give them, not only a great return, but a way to actually track the ROI on marketing campaigns...
Increase Business with Targeted Marketing
Promotions & Marketing
4:10 pm - 5:00 pm
SPEAKER:
Amy Van Hook

President/Founder
AVH Solutions
Description:
Nightclub and bar owners must have the ability to market directly to their clients in a way that will give them, not only a great return, but a way to actually track the ROI on marketing campaigns.  We all know that keeping the clients you have coming back is much more cost effective than going out and trying to get new customers, so let's use that to our advantage and develop targeted marketing campaigns.
4:10 pm-
5:00 pm
People are Talking Online! Here’s How to Respond.
Darnell Holloway, Senior Manager of Local Business Outreach - Yelp, Inc.
Tammie Carlisle, Director of Business Development - Milestone Internet Marketing
William Rivas, Vice President of Sales - ReviewBoost
Breakout Session
Online reviews can make or break your business. The opinions of existing customers are a huge influencer to potential guests and more often than not are the reason for a first visit or lack thereo...
People are Talking Online! Here’s How to Respond.
Social Media
4:10 pm - 5:00 pm
SPEAKER:
Darnell Holloway
Panelist
Senior Manager of Local Business Outreach
Yelp, Inc.
Tammie Carlisle
Moderator
Director of Business Development
Milestone Internet Marketing
William Rivas
Panelist
Vice President of Sales
ReviewBoost
Description:
Online reviews can make or break your business. The opinions of existing customers are a huge influencer to potential guests and more often than not are the reason for a first visit or lack thereof. Bars must maintain a strong online reputation and to do that you must learn the correct way to respond to both negative and positive reviews. This esteemed panel of social media experts will unlock the secrets to managing your online reviews and make them work to your advantage. 
4:10 pm-
5:00 pm
How to Be an Effective Bar Manager
Phil Wills, Partner - The Spirits in Motion - Beverage Solutions
Tony Pereyra, Partner - The Spirits in Motion - Beverage Solutions
Bar Rescue Recommended Session
You don't have to be a great bartender to be a great bar manager. But, understanding the details of bar operations is key to your success. Beverage experts Wills and Pereyra will discuss industry ...
View More
How to Be an Effective Bar Manager
Operations & Mgmt
4:10 pm - 5:00 pm
SPEAKER:
Phil Wills

Partner
The Spirits in Motion - Beverage Solutions
Tony Pereyra

Partner
The Spirits in Motion - Beverage Solutions
Description:
You don't have to be a great bartender to be a great bar manager. But, understanding the details of bar operations is key to your success. Beverage experts Wills and Pereyra will discuss industry leading tips on how to maximize your profits that will please both operators and bartenders alike. You’ll learn the importance of hiring the best staff and managing them through operational focus and a positive team building environment in order to become a more effective manager.
4:10 pm-
5:00 pm
Trends & Resources for Your Craft Beer Bar
Andy Sparhawk, Craft Beer Program Coordinator - Brewers Association
Breakout Session
Join CraftBeer.com’s Andy Sparhawk for an overview of what’s happening in the craft beer community including the latest industry stats. Learn about current trends and resources from the trade ...
Trends & Resources for Your Craft Beer Bar
Beer, Food & Wine
4:10 pm - 5:00 pm
SPEAKER:
Andy Sparhawk

Craft Beer Program Coordinator
Brewers Association
Description:
Join CraftBeer.com’s Andy Sparhawk for an overview of what’s happening in the craft beer community including the latest industry stats. Learn about current trends and resources from the trade association that represents small and independent craft brewer interests. Guests will leave with a better understanding of the craft beer consumer, styles of beer and the knowledge needed in order to better their craft beer program.
4:10 pm-
5:00 pm
Converting Customers Into Bottle Service Clients
Michael Georgopoulos, Partner - RMD Group
Dave Renzella, Partner - RMD Group
Jason Mitchell, Director of VIP Operations - FLUXX Nightclub
Pablo Aguilar, Director of Nightlife - RMD Group
Breakout Session
What is the crucial element you can provide guests to convert general admission customers to bottle service clients? The answer is: a memorable customer experience. The world’s most successful ...
Converting Customers Into Bottle Service Clients
Customer Experience & Liability
4:10 pm - 5:00 pm
SPEAKER:
Michael Georgopoulos

Partner
RMD Group
Dave Renzella

Partner
RMD Group
Jason Mitchell

Director of VIP Operations
FLUXX Nightclub
Pablo Aguilar

Director of Nightlife
RMD Group
Description:
What is the crucial element you can provide guests to convert general admission customers to bottle service clients? The answer is: a memorable customer experience. The world’s most successful nightclubs are those that successfully and consistently create the best and most memorable experiences for their guests. Join RMD Group as they provide the tips and strategies that will ensure you are converting general admission customers into bottle service clients and are building lasting relationships with these important guests.
31
Tue
March 31, 2015
10:00am - 4:50pm
10:00am
10:00 am-
10:50 am
30 Tips That Can Save You 30K
Robert Smith, CEO - Nightclub Security Consultants
Breakout Session
Adding these 30 easy to do tasks can save bar and club operators thousands of dollars in liquor liability claims, civil jury judgments, inventory control and more.  Attendees will be given a list...
30 Tips That Can Save You 30K
Top 30 Tips
10:00 am - 10:50 am
SPEAKER:
Robert Smith

CEO
Nightclub Security Consultants
Description:
Adding these 30 easy to do tasks can save bar and club operators thousands of dollars in liquor liability claims, civil jury judgments, inventory control and more.  Attendees will be given a list of valuable tips to take with them and immediately put into action at their establishment.  Nightclub Security Consultants’ Robert C. Smith will use over 20-years of law enforcement experience and another 16 years of club and bar security consulting work to provide truly unique and insightful tips to save any bar or club thousands of dollars.
10:00 am-
10:50 am
Change is Good: Shake up your Cocktail Menu
Trevor Frye, Mixologist/Cocktail Consultant - Jack Rose Dining Saloon
Breakout Session
An exciting cocktail menu is imperative to the success of a bar. The highest profit margins in the bar industry come from liquor, and this session will teach you just how to maximize these profits...
Change is Good: Shake up your Cocktail Menu
Bartending & Mixology
10:00 am - 10:50 am
SPEAKER:
Trevor Frye

Mixologist/Cocktail Consultant
Jack Rose Dining Saloon
Description:
An exciting cocktail menu is imperative to the success of a bar. The highest profit margins in the bar industry come from liquor, and this session will teach you just how to maximize these profits by building a beverage program the right way. This information-packed session will provide attendees with a comprehensive explanation of how to build a successful and lucrative beverage program by way of proper education, creating a well-balanced cocktail list, understanding your market, and empowering your employees.    
10:00 am-
10:50 am
The Skinny on Gentlemen’s Club Promotions
David Boehm, Executive Director - Club Consultant Pro 2.0
Breakout Session
Gentlemen's Club promotions have come full circle in the industry and it’s amazing what still works with a little tweaking and new technology. There is no need to reinvent the wheel; if it isn...
The Skinny on Gentlemen’s Club Promotions
Promotions & Marketing
10:00 am - 10:50 am
SPEAKER:
David Boehm

Executive Director
Club Consultant Pro 2.0
Description:
Gentlemen's Club promotions have come full circle in the industry and it’s amazing what still works with a little tweaking and new technology. There is no need to reinvent the wheel; if it isn’t broken don’t fix it! David Boehm will offer attendees practical promotional advice, strategies and tactics to successfully apply to their gentlemen’s club – or any club.
10:00 am-
10:50 am
Advanced Facebook Strategies for your Bar
Frank Catrambone, Entertainment Consultant - Center Stage Entertainment
Breakout Session
Facebook has created a paradigm shift in how we communicate with customers. This advanced session will reveal the art and science behind Facebook in order to build a solid customer base. Learn fro...
Advanced Facebook Strategies for your Bar
Social Media
10:00 am - 10:50 am
SPEAKER:
Frank Catrambone

Entertainment Consultant
Center Stage Entertainment
Description:
Facebook has created a paradigm shift in how we communicate with customers. This advanced session will reveal the art and science behind Facebook in order to build a solid customer base. Learn from entertainment consultant, Frank Catrambone, on how to foster conversations, reach more people and convert them into frequent loyal customers.
10:00 am-
10:50 am
Creating an Empowered Workforce
Frank Besednjak, President - Training Source, Inc.
Breakout Session
There are only so many hours in the day; and in the nightlife industry there is no time to deal with an uninspired staff! Spending too much time following up with people, answering questions or co...
Creating an Empowered Workforce
Operations & Mgmt
10:00 am - 10:50 am
SPEAKER:
Frank Besednjak

President
Training Source, Inc.
Description:
There are only so many hours in the day; and in the nightlife industry there is no time to deal with an uninspired staff! Spending too much time following up with people, answering questions or constantly reprimanding employees? Then this session is for you. Bar managers will leave with the tools needed to get their staff focused on making their business more successful while promoting a positive work environment.
10:00 am-
10:50 am
Millennials: Changing The Way We Drink Wine
Maia Gosselin, Owner & Managing Editor - Sip Wine Education, Massachusetts Beverage Business
Adam Carmer, Professor - University of Las Vegas Nevada
Breakout Session
They’re young, hip, trendy and increasingly embracing the world of wine. There are currently close to 70 million Millennials of drinking age and many of them are not only drinking wine, they wan...
Millennials: Changing The Way We Drink Wine
Beer, Food & Wine
10:00 am - 10:50 am
SPEAKER:
Maia Gosselin

Owner & Managing Editor
Sip Wine Education, Massachusetts Beverage Business
Adam Carmer

Professor
University of Las Vegas Nevada
Description:
They’re young, hip, trendy and increasingly embracing the world of wine. There are currently close to 70 million Millennials of drinking age and many of them are not only drinking wine, they want to know everything they can about it. Fancy labels and high price tags don’t impress them. What does interest them is where it came from and who made it. The stories matter. Addressing the importance of the Millennial demographic as wine consumers,  Gosselin and Carmer will cover how to create a wine list that appeals to a younger audience, engage more on a digital level and tips to better reach this valuable group of budding wine enthusiasts. 
10:00 am-
10:50 am
The Latest & Greatest Technology for Your Venue
Lance Craig, Director of Business Development - UrVenue
Alex Enes, Director of Operations - Light Group
Bjorn Wallman, Founder & CEO - Once Interactive
Breakout Session
The industry is constantly evolving and new technology is a great tool to heighten the experience in your bar, restaurant or nightclub. This expert panel will walk and talk you through some of the...
The Latest & Greatest Technology for Your Venue
Customer Experience & Liability
10:00 am - 10:50 am
SPEAKER:
Lance Craig
Moderator
Director of Business Development
UrVenue
Alex Enes
Panelist
Director of Operations
Light Group
Bjorn Wallman
Panelist
Founder & CEO
Once Interactive
Description:
The industry is constantly evolving and new technology is a great tool to heighten the experience in your bar, restaurant or nightclub. This expert panel will walk and talk you through some of the best new and proven technology platforms to help you get a grip on your $$, staff, marketing and production of your establishment. From the smallest to biggest venue, get secrets from these industry insiders to help your venue grow.
11:00am
11:00 am-
11:45 am
Jon Taffer Keynote: Bar Management Made Easy
Jon Taffer, Executive Producer - Spike's Bar Rescue
Keynote
There’s no one that knows more about the bar industry than Jon Taffer – an internationally recognized, award-winning hospitality expert. Offering advice for owners and managers to operate more...
Jon Taffer Keynote: Bar Management Made Easy
11:00 am - 11:45 am
SPEAKER:
Jon Taffer

Executive Producer
Spike's Bar Rescue
Description:
There’s no one that knows more about the bar industry than Jon Taffer – an internationally recognized, award-winning hospitality expert. Offering advice for owners and managers to operate more efficiently and successfully, this keynote is the one can’t miss session. Taffer will provide inspirational and timely bar management strategies that provide simple and actionable steps bar operators, nightlife and hospitality professionals can take to improve customer experience and profitability. Keynotes are included in all Nightclub & Bar Show passes!   Register early for maximum savings. Register Now!
1:00pm
1:00 pm-
1:50 pm
Bar Rescue: Where Are They Now?
Guy Wavra, Owner - MoonRunners Saloon
Todd Harr, Owner - 22 Klicks
Tori Socha, Senior Director of Original Programming, - Spike TV
Brad Bohannan, Co-Owner - Spirits on Bourbon
Bar Rescue Recommended Session
Ever wonder what happened to that bar you saw on an episode of Spike TV's "Bar Rescue"? Well, now is your chance to find out! Rescued owners will share their insights on where they were before the...
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Bar Rescue: Where Are They Now?
1:00 pm - 1:50 pm
SPEAKER:
Guy Wavra
Panelist
Owner
MoonRunners Saloon
Todd Harr
Panelist
Owner
22 Klicks
Tori Socha
Moderator
Senior Director of Original Programming,
Spike TV
Brad Bohannan
Panelist
Co-Owner
Spirits on Bourbon
Description:
Ever wonder what happened to that bar you saw on an episode of Spike TV's "Bar Rescue"? Well, now is your chance to find out! Rescued owners will share their insights on where they were before the show, the struggles during and how they used what they learned to succeed. You'll walk away with stories of the struggles and successes of crawling out of the sea of debt and into new profitable beginnings.
2:00pm
2:00 pm-
2:50 pm
30 Ways to Manage a Winning Hospitality Team
Tom Mirisola, General Manager - Oceans 234
Breakout Session
The best hospitality teams start at the top. How are your managers communicating your core values? Are they holding the team accountable to meet set standards and uphold company policy? The best o...
30 Ways to Manage a Winning Hospitality Team
Top 30 Tips
2:00 pm - 2:50 pm
SPEAKER:
Tom Mirisola

General Manager
Oceans 234
Description:
The best hospitality teams start at the top. How are your managers communicating your core values? Are they holding the team accountable to meet set standards and uphold company policy? The best operators know that being clear, positive, and consistent will generate the positive results we all need to compete in today’s hospitality field. Bar veteran, Tom Mirisola will reveal tips on all aspects of how to manage a winning team with a strong focus on communication, holding employees accountable, and being consistent in all areas.
2:00 pm-
2:50 pm
Batching: Going Craft Doesn't Mean Going Slow
Ethan Bondelid, Owner - The Berry & Rye
Ben Rowe, Beverage Director - House of Loom
Breakout Session
Craft Cocktails are here to stay. Designing a menu built for high volume and speed is essential to maximizing profit and customer experience. In this how-to session, Bondelid and Rowe will reve...
Batching: Going Craft Doesn't Mean Going Slow
Bartending & Mixology
2:00 pm - 2:50 pm
SPEAKER:
Ethan Bondelid

Owner
The Berry & Rye
Ben Rowe

Beverage Director
House of Loom
Description:
Craft Cocktails are here to stay. Designing a menu built for high volume and speed is essential to maximizing profit and customer experience. In this how-to session, Bondelid and Rowe will reveal industry secrets on creating a craft cocktail menu made for speed and quality discussing batching, keg cocktails and much more. Attendees will also gain an understanding of mechanics around bartender stations that deliver excellent cocktails in a fast-paced atmosphere. 
2:00 pm-
2:50 pm
Instantly Impact Your Sales with Solid Promotional and Marketing Ideas
Patrick Henry, President & CEO - Patrick Henry Creative Promotions, Inc.
Breakout Session
Promotion and marketing icon, Patrick Henry, will provide you countless creative ideas and programs to immediately increase your sales.  You will see first-hand promotional programs, easy to exec...
Instantly Impact Your Sales with Solid Promotional and Marketing Ideas
Promotions & Marketing
2:00 pm - 2:50 pm
SPEAKER:
Patrick Henry

President & CEO
Patrick Henry Creative Promotions, Inc.
Description:
Promotion and marketing icon, Patrick Henry, will provide you countless creative ideas and programs to immediately increase your sales.  You will see first-hand promotional programs, easy to execute weekly and monthly promotions and marketing programs that will have an impact on your sales. Get tips on how to generate the best marketing campaigns for your business. 
2:00 pm-
2:50 pm
10 Ways to Bring the Party to Twitter
Brittany Oat, Founder - bSocial Strategy
Breakout Session
Are you still tweeting to yourself, or not at all? Twitter is tough enough to master even when you have adequate time to dedicate to the effort.  But, for bar and nightclub owners or managers who...
10 Ways to Bring the Party to Twitter
Social Media
2:00 pm - 2:50 pm
SPEAKER:
Brittany Oat

Founder
bSocial Strategy
Description:
Are you still tweeting to yourself, or not at all? Twitter is tough enough to master even when you have adequate time to dedicate to the effort.  But, for bar and nightclub owners or managers who don’t have the luxury of time, building an effective Twitter presence is that much more challenging. Brittany Oat, award-winning social media expert and owner of bSocial Strategy, offers you time-saving tips and strategies that you can use to boost your visibility on Twitter.
2:00 pm-
2:50 pm
Making Vendor Relationships Work for You
H. Joseph Erhmann, Chief Ambassador & Owner - Cocktail Ambassadors LLC & Elixir
Rick Dobbs, Founder - The Last Word
Breakout Session
During this informative session, attendees will hear real life stories on how they can actively, not passively, manage their producers and distributors to help costs, improve product offering and ...
Making Vendor Relationships Work for You
Operations & Mgmt
2:00 pm - 2:50 pm
SPEAKER:
H. Joseph Erhmann

Chief Ambassador & Owner
Cocktail Ambassadors LLC & Elixir
Rick Dobbs

Founder
The Last Word
Description:
During this informative session, attendees will hear real life stories on how they can actively, not passively, manage their producers and distributors to help costs, improve product offering and boost marketing efforts. Attendees will leave with a better understanding on how to create and maintain vendor relationships that work for them.
2:00 pm-
2:50 pm
Taking Bar Food to the Next Level
Nick Liberato, Bar Rescue Expert & Executive Chef - The Venice Whaler
Bar Rescue Recommended Session
If Bar Rescue has taught us anything about the back of house it’s that on average, a customer will stay 52 minutes longer if they order food; ultimately leading to one more cocktail. Great foo...
View More
Taking Bar Food to the Next Level
Beer, Food & Wine
2:00 pm - 2:50 pm
SPEAKER:
Nick Liberato

Bar Rescue Expert & Executive Chef
The Venice Whaler
Description:
If Bar Rescue has taught us anything about the back of house it’s that on average, a customer will stay 52 minutes longer if they order food; ultimately leading to one more cocktail. Great food items are forever changing to meet a demanding market and the only way to increase profits dramatically overnight is to buy, prepare and present the right food items. Bar Rescue Chef Nick Liberato will use real life examples on how businesses can raise their food sales by as much as 40% with creative yet approachable items. 
2:00 pm-
2:50 pm
Nightclub Security & Safety Trends for 2015
Kim Schioldan, Chief Security & Compliance Officer - Hakkasan Group
Devin Ballard, Captain - Las Vegas Metropolitan Police Department
Al Zajic, Principal - AWZ Consulting
Breakout Session
Covering the latest trends and issues facing nightclubs in the area of guest safety and security, these industry experts will walk attendees through everything they need to know. They’ll cover t...
Nightclub Security & Safety Trends for 2015
Customer Experience & Liability
2:00 pm - 2:50 pm
SPEAKER:
Kim Schioldan

Chief Security & Compliance Officer
Hakkasan Group
Devin Ballard

Captain
Las Vegas Metropolitan Police Department
Al Zajic

Principal
AWZ Consulting
Description:
Covering the latest trends and issues facing nightclubs in the area of guest safety and security, these industry experts will walk attendees through everything they need to know. They’ll cover those trending and recurring issues involved in managing social behavior, deterring illegal drug use, E-cigarette use, preventing prostitution, reducing altercations, investigation of use of force incidents and security accepting tips inside nightclub venues. Recent court cases and incidents will be discussed to include mitigation solutions.
3:00pm
3:00 pm-
3:50 pm
30 Keys to Promotional Success
Michael Georgopoulos, Partner - RMD Group
Dave Renzella, Partner - RMD Group
Sarah Fisher, Director of Marketing - RMD Group
James Thorp, General Manager - FLUXX Nightclub
Johnny Castillo, General Manager - Side Bar
Tami Hughes, In-House Promotions Manager - RMD Group
Breakout Session
Join veteran bar and nightclub experts as they share their coveted list of the top 30 tips to achieve promotional success. This session will include creative marketing ideas, tips on how to budg...
30 Keys to Promotional Success
Top 30 Tips
3:00 pm - 3:50 pm
SPEAKER:
Michael Georgopoulos

Partner
RMD Group
Dave Renzella

Partner
RMD Group
Sarah Fisher

Director of Marketing
RMD Group
James Thorp

General Manager
FLUXX Nightclub
Johnny Castillo

General Manager
Side Bar
Tami Hughes

In-House Promotions Manager
RMD Group
Description:
Join veteran bar and nightclub experts as they share their coveted list of the top 30 tips to achieve promotional success. This session will include creative marketing ideas, tips on how to budget and promote without discounting, promotional blunders to avoid, and easy-to-execute promotions that will enhance the customer experience, build clientele and boost the bottom line. Learn secrets to creating an unforgettable customer experience and successfully keeping your venue exciting and fresh, attracting not only loyal clientele with weekly promotions and industry insider events, but also a steady stream of A-listers.
3:00 pm-
3:50 pm
Thinking Outside the Glass
Tobin Ellis, Principal - BarMagic
Breakout Session
Join bartending veteran and renowned bar consultant Tobin Ellis as he shares his arsenal of resources, inspirations and methodology for designing dozens of award-winning, profitable beverage and d...
Thinking Outside the Glass
Bartending & Mixology
3:00 pm - 3:50 pm
SPEAKER:
Tobin Ellis

Principal
BarMagic
Description:
Join bartending veteran and renowned bar consultant Tobin Ellis as he shares his arsenal of resources, inspirations and methodology for designing dozens of award-winning, profitable beverage and drink features for clients all over the world including EDITION Hotels, MGM Mirage, and Bellagio. In order to stand out from your competition, you need to be diverse in your cocktail technique, presentation and ingredients. You will leave armed with the strategies, information, resources and methodologies to think outside standard the glass.
3:00 pm-
3:50 pm
Committing to Creative Marketing Ideas
Ronn Nicolli, Executive Director of Marketing - Wynn Nightlife
Mike Riley, Videography Director - Wynn Nightlife
Jared Garcia, Artist Relation - Wynn Nightlife
Emilio Gonzales, Graphic Design - Wynn Nightlife
Nick Martini, Marketing Manager - Wynn Nightlife
Chable Bracken, Editor - Wynn Nightlife Social
Breakout Session
In order to compete in today’s market you must learn to diversify yourself or risk failure. You also need to commit wholeheartedly to the marketing strategies set forth. During this session, Wyn...
Committing to Creative Marketing Ideas
Promotions & Marketing
3:00 pm - 3:50 pm
SPEAKER:
Ronn Nicolli
Moderator
Executive Director of Marketing
Wynn Nightlife
Mike Riley
Panelist
Videography Director
Wynn Nightlife
Jared Garcia
Panelist
Artist Relation
Wynn Nightlife
Emilio Gonzales
Panelist
Graphic Design
Wynn Nightlife
Nick Martini
Panelist
Marketing Manager
Wynn Nightlife
Chable Bracken
Panelist
Editor
Wynn Nightlife Social
Description:
In order to compete in today’s market you must learn to diversify yourself or risk failure. You also need to commit wholeheartedly to the marketing strategies set forth. During this session, Wynn Nightlife experts will discuss creative, hard-hitting promotions that will foster higher guest counts and ignite your business.   
3:00 pm-
3:50 pm
How to Harness the Social Media & Mobile Craze
Ron Cates, Director of Digital Marketing Education - Constant Contact
Breakout Session
If you are not actively using social media and online listings as part of your overall marketing plan then you are losing precious business to your competitors who already have a presence.  Platf...
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How to Harness the Social Media & Mobile Craze
Social Media
3:00 pm - 3:50 pm
SPEAKER:
Ron Cates

Director of Digital Marketing Education
Constant Contact
Description:
If you are not actively using social media and online listings as part of your overall marketing plan then you are losing precious business to your competitors who already have a presence.  Platforms like Facebook and Twitter, and services that enable easy placement of online listings, have leveled the playing field for local businesses. It's less about spending all your time and money and more about fully engaging with your customers - making it easy for them to tell others. This session will show you how to effectively leverage social media and online listings, how to find new customers or drive repeat business from your current customers, and provide you with simple tips for getting started.
3:00 pm-
3:50 pm
Unchained: Practical Operating Advice for the Independent Owner
Brian Warrener, Hospitality Professor - Johnson & Wales University
Breakout Session
In this informative session Professor Brian Warrener examines the controls, policies and procedures in existence within chain restaurants and why independent bar, lounge and restaurant owners shou...
Unchained: Practical Operating Advice for the Independent Owner
Operations & Mgmt
3:00 pm - 3:50 pm
SPEAKER:
Brian Warrener

Hospitality Professor
Johnson & Wales University
Description:
In this informative session Professor Brian Warrener examines the controls, policies and procedures in existence within chain restaurants and why independent bar, lounge and restaurant owners should NOT be trying to emulate them. The corporate support provided to chain managers allows them to narrowly focus their time and effort. Without this support, independent operators are responsible for it all. Attendees will be provided with a holistic approach to operations that provides excellence in all facets, considering the limited time and wide responsibilities of independent owners and managers.
3:00 pm-
3:50 pm
Capitalizing on Consumer Beer Trends
Adam Carmer, Professor - University of Las Vegas Nevada
Breakout Session
Beating the competition relies on current, up to date information on consumer behavior, brewers’ philosophies and distributor trends. Understanding these critical selling points will allow your ...
Capitalizing on Consumer Beer Trends
Beer, Food & Wine
3:00 pm - 3:50 pm
SPEAKER:
Adam Carmer

Professor
University of Las Vegas Nevada
Description:
Beating the competition relies on current, up to date information on consumer behavior, brewers’ philosophies and distributor trends. Understanding these critical selling points will allow your staff to increase sales and help you formulate a plan for sustainable success. During this high-energy session, attendees will learn the pros and cons of cans versus bottles and traditional kegs versus the new age one-way disposable options, how they differ and what the better decision for your bar is. 
3:00 pm-
3:50 pm
Protect Your Liquor License & Reduce Risk
Tara Paster, President - Paster Training, Inc.
James Egbert, Attorney at Law - Egbert & Barnes, P.C.
Breakout Session
No one wants to be the problem bar! Therefore, owners need to know how to create a fun, exciting, and safe establishment for all community members. Training is a basic fundamental requirement that...
Protect Your Liquor License & Reduce Risk
Customer Experience & Liability
3:00 pm - 3:50 pm
SPEAKER:
Tara Paster

President
Paster Training, Inc.
James Egbert

Attorney at Law
Egbert & Barnes, P.C.
Description:
No one wants to be the problem bar! Therefore, owners need to know how to create a fun, exciting, and safe establishment for all community members. Training is a basic fundamental requirement that should be in place to prevent alcohol-related incidents. Attendees will understand how to establish responsible practices for serving and selling beverages, reduce risks behind the bar and create proper documentation to avoid fines or loss of liquor license.  
4:00pm
4:00 pm-
4:50 pm
30 Ways to Become a Successful Leader
Howard Weiss, Regional Vice President of Nightlife - Caesars Entertainment
Breakout Session
In the hospitality industry, leadership and creativity play a very important role. In order to be a frontrunner in the industry you need to understand how to be a leader, not a manager. Attendees ...
30 Ways to Become a Successful Leader
Top 30 Tips
4:00 pm - 4:50 pm
SPEAKER:
Howard Weiss

Regional Vice President of Nightlife
Caesars Entertainment
Description:
In the hospitality industry, leadership and creativity play a very important role. In order to be a frontrunner in the industry you need to understand how to be a leader, not a manager. Attendees will walk away empowered with a keen understanding of the manager and employee relationship along with the importance of leadership styles and how to create a fun and exciting work environment.
4:00 pm-
4:50 pm
Understanding Cocktail Flavor Profiles and Spirit Pairings
Larrian Gillespie MD, CEO - Addiction Mixology
Breakout Session
Flavor pairing in cocktails is a new field of culinary focus concentrating on combining dominant matched flavors to intensify the taste experienced by the consumer. Pharmacology-based flavor pairi...
Understanding Cocktail Flavor Profiles and Spirit Pairings
Bartending & Mixology
4:00 pm - 4:50 pm
SPEAKER:
Larrian Gillespie MD

CEO
Addiction Mixology
Description:
Flavor pairing in cocktails is a new field of culinary focus concentrating on combining dominant matched flavors to intensify the taste experienced by the consumer. Pharmacology-based flavor pairings allow the mixologist the ability to recreate a flavor by combining elements similar to that flavor. In this fun and easy to understand presentation you will discover the Rule of Five and how it impacts taste, the seven flavor receptors, and how temperature and slight variations in flavors changes can ruin a cocktail. 
4:00 pm-
4:50 pm
Intersecting Marketing Tactics to Grow Revenue
Keith Frankel, Founder & CEO - Cover by Card
Breakout Session
Industry entrepreneur, Keith Frankel, will challenge you to rethink the way you attract, communicate with, and delight your patrons based on lessons learned from the world’s most adored and suc...
Intersecting Marketing Tactics to Grow Revenue
Promotions & Marketing
4:00 pm - 4:50 pm
SPEAKER:
Keith Frankel

Founder & CEO
Cover by Card
Description:
Industry entrepreneur, Keith Frankel, will challenge you to rethink the way you attract, communicate with, and delight your patrons based on lessons learned from the world’s most adored and successful tech companies. Learn how, by focusing on brand perception, putting context at the forefront of strategy, and taking a more authentic approach to marketing. You can not only decrease your cost of customer acquisition, but also increase the lifetime value of those customers.
4:00 pm-
4:50 pm
Engagement Tools for Your Online Platform
Louie La Vella, President/Executive Producer - La Vella Entertainment Group
Breakout Session
Let’s talk about the dominant social media platforms and how each of them has their own particulars on how to engage. Facebook, Twitter, Instagram, Snapchat, Pinterest: With so many platforms...
Engagement Tools for Your Online Platform
Social Media
4:00 pm - 4:50 pm
SPEAKER:
Louie La Vella

President/Executive Producer
La Vella Entertainment Group
Description:
Let’s talk about the dominant social media platforms and how each of them has their own particulars on how to engage. Facebook, Twitter, Instagram, Snapchat, Pinterest: With so many platforms to look after, most owners simply share the same image/message on all of them, which could lead to social media burn out. Slightly changing the message for each of the platforms and speaking to the consumer in the right context is where you start to dominate the market. Don’t just post your event poster, learn how to get creative, go behind the scenes, and be real.
4:00 pm-
4:50 pm
The Naked Truth on Operations
David Boehm, Executive Director - Club Consultant Pro 2.0
Jeff Levy, Founder / Executive Director - SCR and New Jersey Hospitality & Entertainment Association
Ray Burton, Consultant - Eat, Drink, Innovate
Breakout Session
Operating any business is a tremendous challenge. So, how do you become the best and more importantly stay the best?  Learn from the best! During this all-encompassing session industry experts wi...
The Naked Truth on Operations
Operations & Mgmt
4:00 pm - 4:50 pm
SPEAKER:
David Boehm

Executive Director
Club Consultant Pro 2.0
Jeff Levy

Founder / Executive Director
SCR and New Jersey Hospitality & Entertainment Association
Ray Burton

Consultant
Eat, Drink, Innovate
Description:
Operating any business is a tremendous challenge. So, how do you become the best and more importantly stay the best?  Learn from the best! During this all-encompassing session industry experts will provide practiced insight into major operational strategies that ensure the success of any hospitality club or bar. 
4:00 pm-
4:50 pm
Moneymaking Menu Engineering
David Scott Peters, President - TheRestaurantExpert.com
Breakout Session
This can’t miss session will teach attendees how to design a menu that puts money in their pockets. Always a hot topic - your menu is the single most important tool your restaurant has to make s...
Moneymaking Menu Engineering
Beer, Food & Wine
4:00 pm - 4:50 pm
SPEAKER:
David Scott Peters

President
TheRestaurantExpert.com
Description:
This can’t miss session will teach attendees how to design a menu that puts money in their pockets. Always a hot topic - your menu is the single most important tool your restaurant has to make sales. Attendees will learn:  the dos and don'ts of successful restaurant menus, fonts and pictures - when to use them and when not to - and how to analyze food-cost numbers; using them to your advantage in the menu design process.
4:00 pm-
4:50 pm
Secrets to a Successful Nightclub Design
John Sofio, Founder/President - Built
Breakout Session
During this action-packed session John Sofio will reveal the five elements of design that are critical to successful nightclub venues. Sofio’s secrets have been developed over the past ten years...
Secrets to a Successful Nightclub Design
Customer Experience & Liability
4:00 pm - 4:50 pm
SPEAKER:
John Sofio

Founder/President
Built
Description:
During this action-packed session John Sofio will reveal the five elements of design that are critical to successful nightclub venues. Sofio’s secrets have been developed over the past ten years and he has consistently used them throughout successful properties. This invaluable information is crucial to anyone contemplating a nightclub project or currently operating a nightclub business. Having designed and built major nightclub venues in Los Angeles, Sofio will reveal his trade secrets exclusively to Nightclub & Bar Show attendees.
1
Wed
April 1, 2015
11:00am - 3:50pm
11:00am
11:00 am-
11:45 am
The Ascent of an Unlikely CEO
Tony Hawk, CEO - Tony Hawk Foundation
Keynote
The most famous skateboarder of all time, Tony Hawk, has turned a legendary skateboarding career into a global empire. With his typical modesty and humor, Tony will provide insight on the amazing ...
The Ascent of an Unlikely CEO
11:00 am - 11:45 am
SPEAKER:
Tony Hawk

CEO
Tony Hawk Foundation
Description:
The most famous skateboarder of all time, Tony Hawk, has turned a legendary skateboarding career into a global empire. With his typical modesty and humor, Tony will provide insight on the amazing story of his unprecedented success from skateboarder to CEO. Tony’s stories of retaining authenticity in building a global brand to giving back to the community, his lessons of leadership, perseverance and initiative are relevant to anyone running a business. Even if they don’t pull 900s on a skateboard ramp. 
1:00pm
1:00 pm-
1:50 pm
Going Beyond the Recipes of Modern & Classic Cocktails
Mia Mastroianni, Bar Rescue Expert & Cocktail Engineer - Soho House
Bar Rescue Recommended Session
Delicious cocktails are well-balanced with every element harmonizing and no single flavor dominating the others. During this session, Mastroianni will delve deep into the balancing act of achievin...
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Going Beyond the Recipes of Modern & Classic Cocktails
Bartending & Mixology
1:00 pm - 1:50 pm
SPEAKER:
Mia Mastroianni

Bar Rescue Expert & Cocktail Engineer
Soho House
Description:
Delicious cocktails are well-balanced with every element harmonizing and no single flavor dominating the others. During this session, Mastroianni will delve deep into the balancing act of achieving perfect proportions, to maximize the flavor and success of your creations. She will dissect and explore a variety of flavors while deconstructing the elements that go into crafting perfect cocktails every time.
1:00 pm-
1:50 pm
Budgeting: Don’t Throw Away Money on the Wrong Promotions
Chris Bauman, Partner - Craze Promotions
Statistics don't lie! Your marketing and promotions budget will either make or break your business. Learning how to effectively promote your brand without breaking the bank is the key to heal...
Budgeting: Don’t Throw Away Money on the Wrong Promotions
Promotions & Marketing
1:00 pm - 1:50 pm
SPEAKER:
Chris Bauman

Partner
Craze Promotions
Description:
Statistics don't lie! Your marketing and promotions budget will either make or break your business. Learning how to effectively promote your brand without breaking the bank is the key to healthy growth and keeping your establishment profitable. Join marketing and promotions veteran, Chris Bauman, as he walks through the science, tips and strategies associated with no cost marketing promotions as well as how to turn your marketing budget into an investment.
1:00 pm-
1:50 pm
Maximize Your Local Reach Online
Ben Childs, Founder - Digital Reach
Breakout Session
Local search engine optimization (SEO) is the art of getting found online for businesses with a physical location. SEO is the ongoing process of telling the search engines who you are, what you do...
Maximize Your Local Reach Online
Social Media
1:00 pm - 1:50 pm
SPEAKER:
Ben Childs

Founder
Digital Reach
Description:
Local search engine optimization (SEO) is the art of getting found online for businesses with a physical location. SEO is the ongoing process of telling the search engines who you are, what you do and where you do it. During this presentation, Ben Childs will show you how to get found with the foundational concepts of Local SEO, and some simple steps that you can take to implement them on your own. You’ll learn what Google is looking for from your website, what your competitors are (and aren’t) doing, and intuitive principles you can use going forward.
1:00 pm-
1:50 pm
Why Good Employees Quit
Kevin Reimer, Consultant - Rehab Pool, TAO, LAVO & Marquee
Kyle Richardson, General Manager - Haven Nightclub
Jung Kim, Senior Executive of Customer Development - SLS Hotel, Sayer’s Club, & Foxtail Pool
Scott Mcinerney, Director of Customer Development - West Coast Gaming VIP
Breakout Session
There are unspoken taboo conversations seldom discussed in hospitality. Covering the good, the bad, and the ugly, this session will provide communication techniques which will help to keep good em...
Why Good Employees Quit
Operations & Mgmt
1:00 pm - 1:50 pm
SPEAKER:
Kevin Reimer
Moderator
Consultant
Rehab Pool, TAO, LAVO & Marquee
Kyle Richardson
Panelist
General Manager
Haven Nightclub
Jung Kim
Panelist
Senior Executive of Customer Development
SLS Hotel, Sayer’s Club, & Foxtail Pool
Scott Mcinerney
Panelist
Director of Customer Development
West Coast Gaming VIP
Description:
There are unspoken taboo conversations seldom discussed in hospitality. Covering the good, the bad, and the ugly, this session will provide communication techniques which will help to keep good employees you need in order to succeed. Attendees will also hear from successful operators reasons why good staff quit, how staff can quit without burning bridges and how bad leadership can force talent out the door. 
1:00 pm-
1:50 pm
Cashing in on Shareable Plates
Beni Velazquez, Chef & Owner - Latin Fish, LLC
Breakout Session
Small plates are in! Learn how to make easy and inexpensive small plates for your bar by using what you already have in house. Boost your sales and gain new repeat customers. Chefs and owners that...
Cashing in on Shareable Plates
Beer, Food & Wine
1:00 pm - 1:50 pm
SPEAKER:
Beni Velazquez

Chef & Owner
Latin Fish, LLC
Description:
Small plates are in! Learn how to make easy and inexpensive small plates for your bar by using what you already have in house. Boost your sales and gain new repeat customers. Chefs and owners that would like to understand how to use ingredients and flavor profiles will do so from real life menus from around the country during this session. 
1:00 pm-
1:50 pm
Enhance the Customer Experience: Bartending as Entertainment
Shane Markley, Bartender - Dusk Nightclub at Caesars Palace
Colby Ashton, Flair Bartender - Rehab Beach Club & www.ColbyAshton.com
Breakout Session
Flair bartending is the practice of bartenders entertaining guests or audiences with the manipulation of bar tools and liquor bottles in tricky, dazzling ways.  This seminar is certain to show ad...
Enhance the Customer Experience: Bartending as Entertainment
Customer Experience & Liability
1:00 pm - 1:50 pm
SPEAKER:
Shane Markley

Bartender
Dusk Nightclub at Caesars Palace
Colby Ashton

Flair Bartender
Rehab Beach Club & www.ColbyAshton.com
Description:
Flair bartending is the practice of bartenders entertaining guests or audiences with the manipulation of bar tools and liquor bottles in tricky, dazzling ways.  This seminar is certain to show advantageous bartenders the benefits of working flair and how it can increase business, duration of stay, and customer experience.
2:00pm
2:00 pm-
2:50 pm
What's Hot, What's Not and What's Next
Dave Herlong, Las Vegas Ambassador - Ketel One
Dr. Thomas Turner, Master of Whiskey - Diageo
Sam Bracamontes, Brand Ambassador - Tequila Don Julio
Breakout Session
In the bar business, you need to stay ahead of the game when it comes to spirit trends. This practiced panel will explore the history and differences between vodkas, whiskies, tequilas, etc. and t...
What's Hot, What's Not and What's Next
Bartending & Mixology
2:00 pm - 2:50 pm
SPEAKER:
Dave Herlong
Panelist
Las Vegas Ambassador
Ketel One
Dr. Thomas Turner
Moderator
Master of Whiskey
Diageo
Sam Bracamontes
Panelist
Brand Ambassador
Tequila Don Julio
Description:
In the bar business, you need to stay ahead of the game when it comes to spirit trends. This practiced panel will explore the history and differences between vodkas, whiskies, tequilas, etc. and the ways in which spirits are positioned in nightclubs and bars today. Whether you run a small sports bar, fine dining restaurant, or large nightclub there are easy and effective ways to stock a bar with not only the staples but unique products that create buzz.
2:00 pm-
2:50 pm
5 Promotional Steps to Add 20% Profit
Chris Lenahan, Author/Consultant - OpeningABar.com
Breakout Session
It is time to fight back and build your business again. Create your own promotional plan by organizing and training your management team to drive traffic with the 80/20 rule. Learn how to cre...
5 Promotional Steps to Add 20% Profit
Promotions & Marketing
2:00 pm - 2:50 pm
SPEAKER:
Chris Lenahan

Author/Consultant
OpeningABar.com
Description:
It is time to fight back and build your business again. Create your own promotional plan by organizing and training your management team to drive traffic with the 80/20 rule. Learn how to create an effective street team, develop in-house promotions to drive recurring traffic, and set up successful specials and weekly events. Attendees will learn to load their venues and run the door to create more top line revenue.
2:00 pm-
2:50 pm
What’s #Trending in Social Media
Joe Gabriel, Association Alliances Manager - Fishbowl
The explosion of social media and online marketing solutions provide a huge opportunity for operators to engage more customers. In this session you’ll hear from industry expert, Joe Gabriel on w...
What’s #Trending in Social Media
Social Media
2:00 pm - 2:50 pm
SPEAKER:
Joe Gabriel

Association Alliances Manager
Fishbowl
Description:
The explosion of social media and online marketing solutions provide a huge opportunity for operators to engage more customers. In this session you’ll hear from industry expert, Joe Gabriel on what’s new and exciting, what’s putting butts in seats, and what’s missing the boat on your social channels. This interactive session will provide takeaways on tools and tactics you can implement back at your bar today. Tweet questions in advance of the session to #NCBShowSocialChat and have your questions answered during the event.
2:00 pm-
2:50 pm
Bar Data: Keeping a Close Eye on Your Competition
Brad Bloom, Director of Sales - CHD Experts
Demian Craig, Business Development Manager - CHD Expert
Breakout Session
Each year about 10% of the restaurant market is subjected to change, whether it's closings, openings, or changes in ownerships. Collecting and interpreting data allows operators of any size to get...
Bar Data: Keeping a Close Eye on Your Competition
Operations & Mgmt
2:00 pm - 2:50 pm
SPEAKER:
Brad Bloom

Director of Sales
CHD Experts
Demian Craig

Business Development Manager
CHD Expert
Description:
Each year about 10% of the restaurant market is subjected to change, whether it's closings, openings, or changes in ownerships. Collecting and interpreting data allows operators of any size to get an edge on the competition. By using the insights gleaned from data, operators are better able to craft superior sales and marketing campaigns. This session will demonstrate exactly how accurate and comprehensive data can help operators plan, forecast and evaluate strategies in the bar, nightclub and restaurant marketplaces. It will also illustrate how accurate foodservice data can generate higher sales revenue for operators. 
2:00 pm-
2:50 pm
Making Every Ounce of Your Liquid Gold Count
Josh Aliesch, Director of Operations - Fortney Hospitality Group
Breakout Session
As the rising costs of Liquid Gold (beer) makes a major impact on your bottom line, you need understand how to get every fluid ounce out of your kegs. Increase your establishment’s profitability...
Making Every Ounce of Your Liquid Gold Count
Beer, Food & Wine
2:00 pm - 2:50 pm
SPEAKER:
Josh Aliesch

Director of Operations
Fortney Hospitality Group
Description:
As the rising costs of Liquid Gold (beer) makes a major impact on your bottom line, you need understand how to get every fluid ounce out of your kegs. Increase your establishment’s profitability by properly maintaining a draft beer dispensing system, and implement a beer friendly glass program to ensure maximum appeal and profits.  Plus find out what simple cost effective tips can save you big money for the long haul.
2:00 pm-
2:50 pm
Get Your Customers Dancing! Creating Music Moments
Omar Galeano, Music Director - TAO, LAVO, TAO Beach
Kris Nilsson, Resident DJ - XS Las Vegas, Tryst Nightclub & Drai's Afterhours
Jason Lema, Resident DJ - Marquee Las Vegas
Chris Garcia, Music Director / DJ - Drai's After Hours & Skam Artists
No one wants to sit in a silent bar, or worse a bar with a terrible sound system or DJ. An epic customer experience is in large part due to the quality of music played. Operators must carefully se...
Get Your Customers Dancing! Creating Music Moments
Customer Experience & Liability
2:00 pm - 2:50 pm
SPEAKER:
Omar Galeano
Panelist
Music Director
TAO, LAVO, TAO Beach
Kris Nilsson
Moderator
Resident DJ
XS Las Vegas, Tryst Nightclub & Drai's Afterhours
Jason Lema
Panelist
Resident DJ
Marquee Las Vegas
Chris Garcia
Panelist
Music Director / DJ
Drai's After Hours & Skam Artists
Description:
No one wants to sit in a silent bar, or worse a bar with a terrible sound system or DJ. An epic customer experience is in large part due to the quality of music played. Operators must carefully select the type of music is right for their clientele. The music chosen should create a vibe that becomes a lasting extension of the overall brand.  Here music authorities, Galeano and Lema will discuss the best methods of music management in order for operators to make the best choices for their venue.  
3:00pm
3:00 pm-
3:50 pm
How to Create a Winning Signature Cocktail
Ran Duan, Proprietor / Member - The Baldwin at Sichuan Garden & Boston Chapter, United States Bartenders' Guild
Justin Park, Bar Manager / Member - Manifest & Hawaii Chapter, United States Bartender's Guild
Breakout Session
The cocktail is one of the most important elements in the modern bar and creating a signature cocktail that sells takes the right mix of creativity, ingredients and craftsmanship.   Join master ...
How to Create a Winning Signature Cocktail
Bartending & Mixology
3:00 pm - 3:50 pm
SPEAKER:
Ran Duan

Proprietor / Member
The Baldwin at Sichuan Garden & Boston Chapter, United States Bartenders' Guild
Justin Park

Bar Manager / Member
Manifest & Hawaii Chapter, United States Bartender's Guild
Description:
The cocktail is one of the most important elements in the modern bar and creating a signature cocktail that sells takes the right mix of creativity, ingredients and craftsmanship.   Join master mixologists Park and Duan as they help you design on-trend, fresh and craveable signature cocktails that generate buzz by breaking down the craft versus the need to execute.
3:00 pm-
3:50 pm
Promoting Without Discounting
Whitney Johnson, Co-Founder - BookBottles LLC
You can have great promotions without knocking dollars off the price of your food and drink items. Rest assured, if you supply customers with quality products, they will pay. Join marketing maven,...
Promoting Without Discounting
Promotions & Marketing
3:00 pm - 3:50 pm
SPEAKER:
Whitney Johnson

Co-Founder
BookBottles LLC
Description:
You can have great promotions without knocking dollars off the price of your food and drink items. Rest assured, if you supply customers with quality products, they will pay. Join marketing maven, Whitney Johnson as she discusses the marketing tools needed to create quality promotions without wasting dollars.
3:00 pm-
3:50 pm
Mobile Apps, Everywhere, All the Time – Here’s Why
Nikhil Sama, Founder/Managing Director - Snaplion
Haim Barad, Chief Bartending Officer - DrinkedIn
Rahul Singh, Founder/CEO - Beer Cafe
Breakout Session
The smartphone is the first computing device that is with consumers 24 hours a day / 7 days a week.  With a mobile app, your brand can figuratively, and literally, be in the hands of your custome...
Mobile Apps, Everywhere, All the Time – Here’s Why
Social Media
3:00 pm - 3:50 pm
SPEAKER:
Nikhil Sama
Moderator
Founder/Managing Director
Snaplion
Haim Barad
Panelist
Chief Bartending Officer
DrinkedIn
Rahul Singh
Panelist
Founder/CEO
Beer Cafe
Description:
The smartphone is the first computing device that is with consumers 24 hours a day / 7 days a week.  With a mobile app, your brand can figuratively, and literally, be in the hands of your customers all the time. Deep analytics enable businesses to understand customers at an intricate level – who they are, how often they visit, how much they spend per visit.  In addition, in-App loyalty programs can drive purchase frequency - transforming casual visitors into regulars.
3:00 pm-
3:50 pm
What to Look for When Hiring a Bartender
Charles Oat, Owner - Connecticut School of Bartending
Breakout Session
In this straight forward and sharply focused presentation by Charlie Oat, learn how to recognize, hire, and then create business savvy nightclub and bar employees during the interview process. It ...
What to Look for When Hiring a Bartender
Operations & Mgmt
3:00 pm - 3:50 pm
SPEAKER:
Charles Oat

Owner
Connecticut School of Bartending
Description:
In this straight forward and sharply focused presentation by Charlie Oat, learn how to recognize, hire, and then create business savvy nightclub and bar employees during the interview process. It can be accomplished simply by asking three questions. If you want to become a successful bar or restaurant, you need to quickly spot, assess and hire what Oat’s calls ‘hospitality heroes’; honest, energetic, responsible and organized bar staff. Grab a seat, and prepare yourself to understand bar staffing and the hospitality business like never before.
3:00 pm-
3:50 pm
Maximize Your Profits Through Optimal Beer Selection
Joe Abegg, Director of On-Premise Channel Marketing - MillerCoors
Breakout Session
Beer consumption is rapidly increasing in all segments of the on-premise market.  Therefore, learning how to optimize your beer selection to exceed customer expectations can differentiate you fro...
Maximize Your Profits Through Optimal Beer Selection
Beer, Food & Wine
3:00 pm - 3:50 pm
SPEAKER:
Joe Abegg

Director of On-Premise Channel Marketing
MillerCoors
Description:
Beer consumption is rapidly increasing in all segments of the on-premise market.  Therefore, learning how to optimize your beer selection to exceed customer expectations can differentiate you from your competitors. Learn from MillerCoors category management strategist, Joe Abegg, how to leverage the beer category to drive more traffic, increase guest satisfaction and ultimately raise your profits. 
3:00 pm-
3:50 pm
Fantasy vs. Reality…The Real Customer Experience
Jeff Levy, Founder / Executive Director - SCR and New Jersey Hospitality & Entertainment Association
Breakout Session
Outlining the perfect guest experience, Jeff Levy, will help attendees to identify who their customers are, how to target them and how to keep them happy and, of course, coming back for more. In t...
Fantasy vs. Reality…The Real Customer Experience
Customer Experience & Liability
3:00 pm - 3:50 pm
SPEAKER:
Jeff Levy

Founder / Executive Director
SCR and New Jersey Hospitality & Entertainment Association
Description:
Outlining the perfect guest experience, Jeff Levy, will help attendees to identify who their customers are, how to target them and how to keep them happy and, of course, coming back for more. In this ‘revealing’ session, attendees will learn how to make all of their guests fantasies come true by offering an optimal ambiance, the right entertainment and excellent service.  
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