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CONFERENCES// SCHEDULE

2014 Nightclub & Bar Show Conference Program

Nightclub & Bar Show Conference Brochure2014 Marks the Best Conference Program in our 28-Year History! Offering 70+ moneymaking educational classes taught by todays industry-heavy hitters. Whether you are new to the industry or a vet, get a year’s worth of business advice and knowledge in our 3-day conference program. Return home with key insights, knowledge and stay ahead of the curve with industry trends and revenue-generating ideas. View the digital conference brochure here.

Learn from the best in the business by attending interactive conference sessions, intense workshops and insightful Keynote addresses. Nightclub & Bar is the leading education program for bar, nightclub and restaurant owners, operators, managers, bartenders, chefs and other industry professionals. Come learn with colleagues and think different with new approaches to increase profits!

Click each conference track icon below to view 2014 sessions.

University of Nevada Las VegasJohnson & Wales UniversityOur 2014 Conference Program has been approved for continuing education credits through University of Nevada Las Vegas and Johnson & Wales University!

 

Check back regularly for updates!  Conference Program subject to change without notice.  

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Welcome Kickoff Party
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24
Mon
March 24, 2014
9:30am - 12:30pm
9:30am
9:30 am-
12:30 pm
Workshop 1 - Executing WOW Service for Today's Demanding Customer
Workshop 1 - Executing WOW Service for Today's Demanding Customer
Bob Brown, President - Bob Brown Service Solutions
Workshop
In less time than it take you to see a movie—learn in Bob Brown's power packed interactive session how to create and retain service stars, turn complaints into wows, and replace ho-hum serv...
Workshop 1 - Executing WOW Service for Today's Demanding Customer
9:30 am - 12:30 pm
SPEAKER:
Bob Brown

President
Bob Brown Service Solutions
Description:
In less time than it take you to see a movie—learn in Bob Brown's power packed interactive session how to create and retain service stars, turn complaints into wows, and replace ho-hum service with great guest experiences. Learn the same tactics and techniques Bob uses to help such prestigious organizations as Disney, Marriott, and Olive Garden to create the competitive edge. Master the Art of Hello and Good-bye: We size up our server in the first few seconds. Master the greeting with its multitude of opportunities to express warmth and thoughtfulness. Plus, don't let your efforts go up in smoke at the finish line. Embrace Bob's tactics and strategies to ensure a perfect ending with his Verbal Thank-You Note.  Turn Complaints into Wows: Ward off negative, Yelp...
9:30 am-
12:30 pm
Workshop 2 - Avoiding Common Mistakes When Building or Redesigning a Bar
Workshop 2 - Avoiding Common Mistakes When Building or Redesigning a Bar
Tobin Ellis, Principal - BarMagic
Workshop
This session will focus on the many, many common mistakes made during the planning, construction and redesign phases of your bar that lead to large cost over-runs. Topics that will be touched upon...
Workshop 2 - Avoiding Common Mistakes When Building or Redesigning a Bar
9:30 am - 12:30 pm
SPEAKER:
Tobin Ellis

Principal
BarMagic
Description:
This session will focus on the many, many common mistakes made during the planning, construction and redesign phases of your bar that lead to large cost over-runs. Topics that will be touched upon include: Cookie-cutter equipment plans Setting a budget and sticking to it Kickrail heights Bar counter material choices Scupper rail design Bar nosing ADA code compliance and more! We will also share a number of specific strategies and practices we employ for our clients that have proven highly effective and profitable. With Ellis’ specific examples, plans, 3D modeling, elevations, hardware schedules, photos, financials, anecdotes and testimonials, the audience will walk away with a better understanding of what it takes to succeed. The audience will...
9:30 am-
12:30 pm
Workshop 3 - Boost Sales By Connecting Your Online Presence
Workshop 3 - Boost Sales By Connecting Your Online Presence
Boris Bugarski, CEO & President - ShoutAmp, Inc
Workshop
This session promises to be the most complete and comprehensive online marketing workshop for the industry.  Every restaurant, hotel and nightclub will completely change the way they look at onli...
Workshop 3 - Boost Sales By Connecting Your Online Presence
9:30 am - 12:30 pm
SPEAKER:
Boris Bugarski

CEO & President
ShoutAmp, Inc
Description:
This session promises to be the most complete and comprehensive online marketing workshop for the industry.  Every restaurant, hotel and nightclub will completely change the way they look at online marketing for their business as one of the foremost authorities in online marketing for the hospitality industry, Boris Bugarski, leads this dynamic workshop. Realize how to optimize and connect all of the online marketing tactics on the web, from your own website to email, social media, text messaging, business listings and public relations.  Learn how to save thousands of dollars by knowing the short cuts that the pros have been doing for years. Boris Bugarski will demonstrate his 17 years of applied experience in online marketing for brands of all shapes and sizes, including P...
9:30 am-
12:30 pm
Workshop 4 - How to Hire, Train, Reward and Retain Great Employees
Workshop 4 - How to Hire, Train, Reward and Retain Great Employees
TJ Schier, President & Founder - Incentivize Solutions & SMART Restaurant Group
Workshop
Tired of the revolving door of employees’ turnover? Frustrated by lack of selling and/or sub-par service levels? Can't figure out how to get people to do a great job, let alone arrive on time o...
Workshop 4 - How to Hire, Train, Reward and Retain Great Employees
9:30 am - 12:30 pm
SPEAKER:
TJ Schier

President & Founder
Incentivize Solutions & SMART Restaurant Group
Description:
Tired of the revolving door of employees’ turnover? Frustrated by lack of selling and/or sub-par service levels? Can't figure out how to get people to do a great job, let alone arrive on time or even care? Stop the churn and come and learn the secrets of how to hire, train, reward and RETAIN a team of top performers. If you truly want your operation to perform at a superior level, you need to attract top talent. Train this multimedia generation better than ever before and reward the ‘entitled generation’. Sound impossible? Not for those who want to learn these tactics and then put them to good use. Session takeaways will include: Hiring templates for key positions Effective interview tactics and questions to ask and what to listen for Building and effe...
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